Sales - Frontline Sales (FLS)

Experience: 2–6+ years

Qualification: Graduate (Any) / Preferably in Sales, Marketing, Business Administration, or Real Estate

Management

Department: Sales

Job Purpose To generate and convert leads into sales for residential properties by engaging with customers,

providing property details, conducting site visits, and guiding clients through the sales process. The

Frontline Sales (FLS) Executive plays a key role in ensuring the achievement of sales targets and delivering an excellent customer experience.

Key Responsibilities

1. Lead Generation & Client Engagement

 Generate leads through various sources such as inquiries, referrals, walk-ins, digital campaigns, and third-party platforms.  Actively engage with potential clients, understanding their needs, and providing relevant property options.

 Qualify leads and ensure they are directed to the appropriate sales channel for conversion.

1. Customer Consultation & Sales Conversion

 Provide detailed property information to customers, including project features, pricing, floor plans, and benefits.  Conduct effective site visits and property tours, addressing client concerns and highlighting key selling points.

 Convert prospects into customers by effectively addressing objections and negotiating sales terms.

1. Collaboration with Teams

 Collaborate with the Sales TL, Regional Head, and Marketing teams to align on sales strategies and promotions.  Provide feedback on customer preferences, market trends, and competitor activities to optimize sales approaches.

 Assist in resolving customer issues by working closely with internal teams.

1. Sales Target Achievement

 Meet and exceed monthly, quarterly, and annual sales targets set by the Sales Manager and Zonal Head.

 Maintain a high lead conversion rate through effective follow-ups and customer engagement.

 Track personal sales performance, focusing on improving closing rates and sales productivity.

1.



Client Relationship Management

 Build and maintain strong relationships with prospective and existing clients to ensure customer loyalty.  Follow up with leads throughout the buying process, addressing queries, and ensuring customer satisfaction.

 Ensure a smooth post-sale process, coordinating with the CRM team for customer onboarding and after-sales support.

1. Sales Reporting & Documentation

 Maintain accurate records of sales activities, leads, follow-ups, and conversions in the CRM system.  Submit regular sales reports, including weekly progress, conversion rates, and pipeline status.

 Ensure timely and accurate submission of sales documents such as agreements, booking forms, and payment receipts.

Key Performance Indicators (KPIs)

 Achievement of personal sales targets (monthly, quarterly, annual)

 Lead-to-booking conversion rate

 Site visit-to-booking conversion rate

 Customer satisfaction and feedback

 Accuracy and timeliness of sales documentation

 Efficiency of follow-up and engagement with leads

Skills & Competencies Required

 Strong communication, presentation, and negotiation skills

 In-depth knowledge of residential property offerings and market trends

 Customer-centric approach with a focus on providing solutions

 Strong persuasion skills and the ability to close sales

 Proficiency in CRM software and MS Office

 Ability to manage time effectively and meet deadlines

 Problem-solving and conflict resolution skills

✨ Job Highlights

Virtual Interview Available – Attend the initial interview from the comfort of your home.

Contact Us:(phone hidden) | (phone hidden) | (phone hidden)

Job Location: Bandra Kurla Complex (BKC), Mumbai

Attractive Perks & Performance-Based Incentives

Single-Window Interview Process – Quick and hassle-free selection process.

Pay: ₹25,000.00 - ₹70,000.00 per month

Advantages

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Senior Sales Executive (Mumbai)
🏢 G Square u0026
📍 Mumbai