As a Senior Manager, the role involves, collating entire data and present the data to management. It includes maintaining dashboards and suggesting various strategies to improve the assessment process in order to increase the functioning of the department.

Duties & Responsibilities:

1. Leading a team and ensuring process completion as per pre-defined TAT and Standard Operating Procedure (SOPs).
2. Managing communications with internal and external stakeholders as per the pre-defined guidelines.
3. Setting up new processes and strategies to improve efficiency of departmental activities
4. Managing cross functional departmental activities.
5. Maintaining and managing client data to ensure process completion.
6. Assessing the claim process to ensure its genuineness.
7. Conducting quality checks and audit process to ensure regulatory norms are met.
8. Managing escalation and providing timely resolution.
9.



Identifying the gaps and implementing changes for overall process improvement.
10. Monitoring MIS activities to ensure smooth flow of the departmental process.
11. Creating and Managing Dashboards.
12. Taking a proactive approach in training subordinates.
13. Creating summary reports regarding verification of claims.
14. Encouraging the team for the Eureka project.Role & responsibilities

Preferred candidate profile

- Academic Qualification: Graduate/Post Graduate
- Work Experience: 5 years experience in Insurance Industry.
- Awareness of Life-Asia System.

Required Skills:

- Leadership skills.
- Robust analytical abilities.
- Interpersonal skills.
- Stakeholder management.
- MS Office (Excel, PowerPoint and etc.)
- Presentation skills.

📌 Senior Manager-Claim Operations (Mumbai)
🏢 Green Leaf Consultants Kolkata
📍 Mumbai