- B.E./B.Tech/MCA with 80%+ academic score, 2025/26 passout

- Excellent communication and interpersonal skills

Make the CV accordingly

Technical Skills

- Basic understanding of Salesforce CRM and cloud technologies

- Knowledge of Users, Roles, Profiles, Permission Sets, Reports, and Dashboards

- Understanding of Salesforce Security and Data Management concepts

- Basic knowledge of SOQL, Data Loader, and Salesforce Objects

- Familiarity with incident management and support processes

- Understanding of web applications, integrations, and APIs

- Strong analytical and problem-solving skills

Key Responsibilities

- Provide Salesforce production and user support for business-critical applications

- Troubleshoot user access, security, data, and configuration issues

- Monitor application health and support incident resolution activities

- Assist with user provisioning and permission management

- Support deployments, release validations, and change management activities





- Collaborate with business users, developers, and cross-functional teams

- Identify automation and process improvement opportunities

- Maintain support documentation and knowledge articles

Preferred Skills

- Salesforce Administrator Certification (preferred)

- Knowledge of Flows, Validation Rules, Reports, and Dashboards

- Exposure to Jira, ServiceNow, Copado, or similar tools

- Interest in Salesforce Administration, Production Support, Automation, and Cloud Technologies

- Robust learning agility and customer-focused mindset

Ideal Candidate

- Passionate about Salesforce and CRM technologies

- Proactive, detail-oriented, and eager to learn

- Strong ownership mindset with excellent problem-solving skills

- Interested in building a career in Salesforce Administration and Production Support

📌 Salesforce Administrator Associate (Fresher) (Pune)
🏢 Tekshapers Software Solutions
📍 Pune