ABOUT THE ROLE

We are looking for a detail-oriented Operations Analyst to join our Chennai team. You will be the backbone of our daily operations — tracking performance, building reporting systems, and keeping cross-functional workflows running smoothly. If you thrive on clean spreadsheets, sharp data, and making order out of chaos, this role is for you.

KEY RESPONSIBILITIES

- Own end-to-end operational reporting: daily, weekly, and monthly dashboards delivered on time with zero errors

- Build, maintain, and optimise Excel-based models, trackers, and automated tools for process efficiency

- Coordinate with internal teams to collect, clean, and validate data

- Create SOPs and process documentation for recurring operations tasks

- Monitor KPIs and flag deviations to senior stakeholders with clear, actionable insights

- Support ad-hoc analytical and project management requests from leadership





REQUIREMENTS

- 3months to 1 year of experience in operations, business analysis, or a data-heavy support role

- Graduate degree in business, engineering, commerce, or a related field

- Demonstrable expertise in Microsoft Excel — candidates may be tested during the interview process

- Solid attention to detail and a structured, methodical approach to problem-solving

- Clear written and verbal communication skills in English

- Comfortable working with large, messy datasets and bringing clarity to them

NICE TO HAVE

- Familiarity with Power BI, Tableau, or Google Looker Studio

- Working knowledge of SQL for data extraction

- Experience with ERP systems (SAP, Oracle, Zoho)

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