1. Job Purpose

To handle sales enquiries, understand customer requirements, prepare and follow up on quotations, convert enquiries into orders, and maintain solid relationships with existing and potential B2B customers.

1. Key Responsibilities

A. Lead Handling

- Receive and respond to enquiries from WhatsApp, calls, website, IndiaMART, social media and other sources.

- Contact leads promptly and understand their requirements.

- Collect project details, product specifications, quantity, dimensions and delivery requirements.

- Classify and update every lead in CRM/Excel.

B. Sales & Conversion

- Share relevant catalogues, product details and company profiles.

- Prepare quotations in coordination with the costing/design team.

- Explain products, specifications, pricing and commercial terms to clients.

- Follow up regularly on all quotations.

- Negotiate within approved pricing and commercial limits.

- Convert enquiries into confirmed orders.

- Achieve monthly sales and conversion targets.

C.

Customer

Follow-up

- Maintain a proper follow-up schedule for every active enquiry.





- Follow up until:

- Enquiry → Requirement → Catalogue → Quotation → Negotiation → Order Confirmation

- Ensure no active lead remains unattended.

- Maintain professional communication with clients.

D.

Customer Relationship

Management

- Maintain relationships with existing customers.

- Identify repeat-order opportunities.

- Maintain customer database and purchase history.

- Handle basic customer queries and coordinate internally for technical issues or complaints.

E.

Order

Coordination

- Collect required information after order confirmation.

- Coordinate with design, production, accounts and dispatch teams.

- Confirm approved drawings, specifications, quantities, colours and delivery requirements.

- Communicate order status and expected delivery timelines to customers.

- Follow up for pending payments as per company terms.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Sales Excecutive (Motived)
🏢 Sweven
📍 Motived