Job Title

Relationship Manager - Sustainable Livelihood Initiative

Business Unit

Sustainable Livelihood Initiative

Reporting To

Cluster Head

Job Function and Role Type

Sales, Individual Contributor, Extensive Travel Required

Version No

2.0

Job Purpose

Responsible for acquiring current customers and maintaining existing accounts at the branch level to achieve business objectives.

Key Responsibilities

Sales (Disbursement)

Build portfolio to achieve disbursement and POS targets.

Bring households under financial inclusion mandate.

Managing Portfolio (Client Relationship)

Monitor repayments to ensure portfolio growth.

Ensure business profitability through quality management.

Business Conduct & Customer Relations

Maintain accounts and ensure customer satisfaction.

Achieve business targets in SHG/JLG assets and liabilities.

Operations





Prepare SHG/JLG CAM and disburse loans per guidelines.

Ensure timely repayment and strict audit compliance.

Credit Analysis

Select clients based on policy and credit analysis.

Other Areas

Build recurring deposit accounts.

Conduct financial literacy and credit counseling camps.

Support government liability business through lead generation.

Manage team productivity and performance.

Education:

Graduate in any discipline.

Certifications:

None specified.

Key Competencies

Marketing excellence, banking product knowledge, planning and organizing skills, competition awareness, positive attitude.

Major Stakeholders

Customers, branch banking team, operations, credit.

Required Skills

Refer to the

📌 RM-SLI (Bilara)
🏢 HDFC Bank
📍 Bilara