Revenue Manager (Mumbai)

Revenue Manager (Mumbai)

04 Oct
|
EKOSTAY
|
Mumbai

04 Oct

EKOSTAY

Mumbai

Salary - 40,000/- to 60,000/-

Location: Mumbai

Employment Type: Full time

Increase revenue across all levers — new channels, better pricing, higher conversions, and optimised listings.

1. B2B Sales & Client Acquisition:

Build and close B2B partnerships — corporates, travel agents, event planners Own the full pipeline: outreach → negotiation → closure

KPI: New B2B clients/month, B2B revenue contribution

1. Pricing & Competitor Intelligence

Set and revise monthly pricing across all properties Track competitor pricing weekly — lag gaps, recommend adjustments

KPI: Are prices being updated on time? Did occupancy improve after repricing?

1. Upselling & Chat Conversions:

Audit guest chats for missed upsell opportunities (upgrades, add-ons, extended stays) Build a repeatable upsell playbook for the sales team

KPI: Upsell revenue/month, chat-to-booking conversion rate

1. Listing & Property Optimization

Monthly review of non-moving/underperforming properties Fix root cause — photos, descriptions, reviews, pricing — coordinate with ops

KPI: Reduction in non-moving inventory, booking rate improvement on optimized listings

1. Food Sales Overview:

Ensure all food sales calls are made and leads are cleared daily Monitor conversion from food leads to actual orders

KPI: Food lead clearance rate, food revenue/month

1. OTA Ranking & Visibility Optimization:

Own property ranking on Airbnb, Booking.com,



MakeMyTrip — track and improve search position Optimize ranking levers: response time, acceptance rate, photo quality, review scores, early bird offers

Ensure listings are fully complete, updated, and competitive vs top-ranking alternatives

KPI: Search ranking movement per property, impressions vs booking conversion on each OTA

1. Coupon & Offer Management:

Decide which coupon codes and offers to run — what discount, for whom, on which properties, and when Track redemption rates and revenue impact of each coupon to kill what doesn’t work

Coordinate seasonal and event-based offers (long weekends, festivals, wedding season)

KPI: Coupon redemption rate, incremental revenue from offers, discount cost vs revenue gained

1. WhatsApp Marketing & Re-engagement Campaigns:

Plan and execute targeted WhatsApp campaigns — segment by guest history, not blast to everyone Target high-value segments: past guests with good stays, enquiries that didn’t convert, repeat bookers

Coordinate messaging with pricing/offers team to ensure campaigns drive actual bookings

KPI: Campaign-wise booking conversions, re-engagement rate from past guests, enquiry revival rate

1. Sales Support (High Inflow):

Step into direct sales during peak periods to prevent lead leakage
- KPI: No unattended leads at EOD during peak

📌 Revenue Manager (Mumbai)
🏢 EKOSTAY
📍 Mumbai

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