Dental Clinic Receptionist

Job Type: Full-time

Department: Front Office / Reception

Industry: Dental Healthcare

About the Role

We are looking for an enthusiastic, energetic, and well-presented Receptionist to join our dental clinic. The receptionist will be the first point of contact for patients and will play an important role in creating a welcoming, organized, and professional clinic experience.

The ideal candidate should have excellent communication skills, good command of English, a pleasant personality, a positive attitude, and the ability to actively manage multiple front-office responsibilities.

Key Responsibilities

- Pleasantly greet and welcome patients when they arrive at the clinic.
- Guide patients appropriately and direct them to the concerned doctor, department, or treatment area.
- Maintain accurate records of patient visits, appointments, check-ins, and check-outs.
- Coordinate appointments, rescheduling, follow-ups, and patient inquiries.
- Attend incoming phone calls, WhatsApp messages, and other patient communications professionally and promptly.
- Communicate clearly with patients regarding appointments, clinic procedures, and basic information.
- Maintain a smooth flow of patients at the reception and coordinate with doctors and other clinic staff.
- Maintain and update patient information and front-office records in the system.
- Handle basic accounts, billing, payment entries, receipts, and daily financial records as required.
- Maintain and update Excel sheets, reports, and other administrative records.
- Ensure that reception and the front-office area remain clean, organized, and presentable.
- Maintain patient confidentiality and handle patient information responsibly.
- Support the clinic team with general administrative and coordination tasks.
- Follow up with patients when required regarding appointments, treatment visits,



or other clinic communications.
- Handle multiple tasks efficiently while maintaining a calm, polite, and helpful approach.

Skills & Qualities We Are Looking For
- Excellent communication and interpersonal skills
- Valuable spoken and written English
- Pleasant, confident, and welcoming personality
- Energetic, enthusiastic, and proactive approach to work
- Professional and well-groomed appearance
- Strong patient-handling and customer-service skills
- Good organizational and time-management abilities
- Comfortable handling multiple tasks at the same time
- Basic to good knowledge of MS Office, Excel, and computer systems
- Ability to handle basic accounts and billing-related tasks
- Good telephone and WhatsApp communication etiquette
- Strong attention to detail, especially while maintaining patient records and visit details
- Positive attitude and willingness to learn
- Ability to work effectively as part of a team
- Responsible, punctual, and dependable

Preferred Candidate We are looking for someone who is active, approachable, professional, and genuinely enjoys interacting with people. Previous experience as a receptionist, front-office executive, customer service executive, or healthcare receptionist will be an advantage.

Dental/healthcare clinic experience is preferred but not mandatory for the right candidate.

What We Expect From You The receptionist is an important part of the patient's experience at our clinic. We expect the person in this role to be friendly with patients, attentive to their needs, proactive in handling responsibilities, and professional in every interaction.

If you are someone who enjoys working with people, communicates confidently, stays organized, and can handle a busy reception with a positive attitude, we would like to hear from you.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Receptionist (Kochi)
🏢 MOTHER DENTAL
📍 Kochi