- Develop and implement hospital quality assurance and improvement programs

- Ensure compliance with accreditation standards (NABH/NABL) and regulatory requirements

- Monitor key quality indicators and analyze performance data

- Conduct internal audits and facilitate external audits/accreditation processes

- Identify gaps in processes and implement corrective and preventive actions (CAPA)

- Train staff on quality standards, policies, and protocols

- Prepare and maintain quality documentation, SOPs, and reports

- Handle patient feedback, complaints, and grievance redressal mechanisms

- Promote patient safety initiatives and risk management practices

- Conduct root cause analysis (RCA) for incidents and adverse events

- Coordinate with all departments to ensure quality compliance

- Monitor infection control practices in coordination with relevant teams

- Lead continuous quality improvement (CQI) projects

- Ensure proper documentation and record maintenance as per standards

- Stay updated with latest healthcare quality guidelines and best practices Role & responsibilities

📌 Quality Manager (Jaipur)
🏢 Rungta Hospital
📍 Jaipur