Product Manager

We are looking for a Product Manager with a strong grasp of product management principles and agile methodologies, and the technical depth to work as a true partner to engineering. You will own a product area across our platform:

- RUN: practice management, including scheduling, patient records, payments and reporting.
- Lead Engine AI: our CRM and marketing suite, including Auvia, our conversational AI agent.

You'll turn market insight, customer needs and regulatory requirements into a prioritized backlog and clear requirements. Then you'll see them through to production. This role is for someone who moves with intention and speed, holds a high standard of excellence, and can manage several priorities at once without losing sight of what matters most. You'll report to the Director of Product Management and work closely with cross functional team - engineering, QA, Customer Success, Sales and leadership across Canada and India.

Immediate Joiners Only

Location: India (Remote)

Job Type: Full-time

Work Timings: Only for India-based calling hours of work will be: (2pm - 11pm IST) & covering (Mumbai, Delhi NCR, Pune, Jaipur, Chandigarh, Goa, Indore, Bangalore, Hyderabad, Kolkata, Kerala) market territory only.

Compensation Range: $15K - $17K USD (annually)

Why Join BoomerangFX?

BoomerangFX isn't just a company. It's a movement redefining how private-pay healthcare practices operate. Deloitte's Fast 500 program has named us one of North America's Fastest Growing Tech Companies two years in a row, ranking us 6th in Canada and 23rd in North America. We are a global leader in practice management software and digital marketing solutions, and our growth of over 8,000% is matched by our ambition to disrupt and lead the healthcare technology landscape.

We have offices across the USA, Canada, the UK, Sydney and India, and we're building a truly global organization as we expand into current international markets. This is an opportunity to join a high-growth company and help shape our next stage of growth.

Key Responsibilities

Product Strategy & Market Analysis

- Perform market segment analysis across our verticals (medspa, aesthetics, plastic surgery, wellness and elective healthcare) to identify where demand, revenue and retention opportunities sit.
- Conduct competitive analysis of practice management, CRM and AI-agent products, and turn the findings into positioning and roadmap decisions.




- Perform market penetration analysis by region and segment to inform go-to-market priorities in Canada, the US, the UK, Australia and India.
- Use product data, customer feedback and support trends to identify issues, opportunities and actionable insights.

Regulatory Compliance

- Make sure product requirements reflect the regulations that apply in each market we serve. These include privacy and health-data rules (PIPEDA, PHIPA, HIPAA, GDPR/UK GDPR), messaging and consent rules (CASL, TCPA, PECR, India DLT) and payment standards (PCI DSS).
- Build consent, opt-out, data-handling and auditability requirements into features from the start, working with engineering and security.
- Flag compliance risks early and drive them to resolution with clear owners and dates.

Backlog & Requirements

- Own and prioritize the product backlog for your area. Make sure every item has a clear problem statement, business rules, acceptance criteria and a definition of done before it enters a sprint.
- Prepare and maintain BRDs, user stories, process flows and functional specifications.
- Separate defects from feature requests, apply consistent severity and priority, and make sure work is sequenced by impact rather than by whoever asked last.
- Find gaps, ambiguities and dependencies early, and resolve them before they reach engineering.

Technical Collaboration

- Work closely with developers, architects and QA on solution design. You should be able to read and understand API documentation, data models and integration specs.
- Apply sound knowledge of software development principles (APIs, databases, cloud infrastructure, release management and testing) when you evaluate trade-offs between scope, feasibility, security and timelines.
- Join troubleshooting and production-issue discussions, and explain the technical implications clearly to non-technical stakeholders.
- Work with QA to make sure test coverage matches the acceptance criteria and the riskiest workflows.

Delivery & Agile Execution





- Drive sprint planning, backlog refinement, demos and retrospectives.
- Own delivery from requirements through development, QA, UAT, production release and post-release validation.
- Track progress, risks, blockers and aging items in Jira, and act on what the data shows.
- Run several initiatives in parallel without dropping quality on any of them.

Cross-Functional Collaboration & Communication

- Act as the main link between Customer Success, Sales, Marketing, engineering, QA and leadership for your product area.
- Set and manage expectations on scope, timelines, risks and trade-offs, and give early, honest updates when something changes.
- Communicate clearly in writing and in meetings with the right framing for clinic customers, executives, and distributed engineering teams across time zones.
- Build trust and good working relationships across Canada- and India-based teams.

Must Haves

- 5+ years of product management experience in B2B SaaS, or 7+ years combined across software engineering and product management with at least 3 years as a Product Manager.
- Strong grasp of product management principles and agile methodologies (Scrum, Kanban).
- Proven experience owning and prioritizing a product backlog and writing clear user stories and acceptance criteria.
- Technical acumen to understand API documentation, software architecture and development practices, and to work closely with developers day to day.
- Hands-on experience with market segmentation, competitive analysis and market penetration analysis.
- Working knowledge of regulatory compliance in a regulated domain (healthcare, payments, fintech or similar).
- Excellent written and verbal communication skills.
- Experience with Jira and Confluence or equivalent tools.

Nice to Have

- A background in software engineering, ideally with exposure to .NET/C#, React, SQL and Azure.
- Experience with payments, billing, reconciliation or subscriptions (e.g. Stripe, PCI DSS).
- Experience shipping AI or LLM features, including RAG, AI evaluations, guardrails and human-in-the-loop design.
- Experience in healthcare, healthtech, or multi-location B2B platforms.
- Experience working with offshore or distributed engineering teams.
- Bachelor's degree in Computer Science, Engineering, Business or a related field. Product certification (CSPO, PSPO or equivalent) is an asset.

📌 Product Manager (India)
🏢 BoomerangFX
📍 India