: Process Coordinator

Job Title: Process Coordinator

Department: Operations / Process Management

Location: Saltlake Sec 5

Employment Type: Full time

Experience: 1–3 years

Job Summary

We are looking for an organized and detail-oriented Process Coordinator to coordinate day-to-day operational activities, ensure smooth workflow execution, maintain process documentation, and work closely with different teams to achieve operational targets.

Key Responsibilities

- Coordinate daily operational activities and ensure timely completion of assigned processes.
- Monitor workflow and follow up with relevant teams to ensure tasks are completed within defined timelines.
- Maintain accurate records, reports, trackers, and process-related documentation.
- Coordinate with internal departments to resolve process-related issues and delays.
- Ensure adherence to standard operating procedures (SOPs), company policies, and quality standards.
- Track process performance and prepare regular MIS and operational reports.
- Identify process gaps, delays, and recurring issues and escalate them to the appropriate team.
- Support process improvement and suggest ways to improve efficiency and productivity.
- Conduct regular follow-ups with team members, vendors, clients, or other stakeholders as required.
- Ensure proper documentation and timely updating of systems and databases.
- Assist management in monitoring KPIs, productivity, turnaround time, and service-level targets.




- Participate in meetings and provide updates on process status, pending activities, and key issues.
- Support audits, quality checks, and compliance requirements when required.

Required Skills
- Good communication and coordination skills.
- Strong follow-up and organizational abilities.
- Good analytical and problem-solving skills.
- Excellent attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Good knowledge of MS Excel, Word, and PowerPoint.
- Experience with ERP, CRM, or workflow-management systems is an advantage.
- Ability to work effectively with cross-functional teams.

Qualifications
- Graduate in any discipline.
- 1–3 years of experience in process coordination, operations, administration, MIS, or a similar role.
- Freshers with strong communication and organizational skills may also be considered.

Key Performance Indicators (KPIs)
- Timely completion of assigned processes.
- Process turnaround time (TAT).
- Accuracy of reports and documentation.
- Adherence to SOPs and process standards.
- Resolution time for process-related issues.
- Productivity and operational efficiency.
- Timeliness and accuracy of MIS reporting.

Pay: ₹17,000.00 - ₹20,000.00 per month

Application Question(s)

- current and expected ctc
- Saltlake sec 5 is ok
- within how many days you are available to join

Work Location: In person

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