- Handling end-to end performance management process for Deloitte Global professionals.
- Generate Biweekly Roster reports for Advisory team and PM specialists.
- Prepare statistical data, performance trends and analysis of all RPM elements.
- Maintain global mobility data and manage communications for professionals who are deployed in various countries.
- Manage inquiries for all processes through shared Mailbox and ServiceNow as an interface between the business and talent.
- Function as an Advisor to Business, Process Specialists and escalate potential issues or concerns.
- Supports the execution of all PM processes, troubleshoots process issues and provides solutions.
- Prepares materials and reports in support of meetings ensuring high-quality deliverables.
Data analysis and reporting
- Generates PM reports with high accuracy and quality for Review Meetings
- Being the owner, maintains PM data and ensures it is accurate and validated.
- Reviews data output for risks and escalates issues as needed.
Communications
- Identify professionals who are non-compliant with their performance related action items, send communications, follow up and update system/records as needed.
- Initiate communication plans for various processes within Performance Management scope
- Manages inquiries for all processes; escalates to PM COE team.
Training and skills development
- Completes training courses to keep skill set up to date.
- Discusses areas of improvement with Managers and seeks out career development
opportunities to close potential gaps.
- Collaborate with other Process Analysts to obtain and share best practice on process delivery.
Qualifications Required
- Bachelor's degree with 2+ years of experience/masters in HR/Business
Management/certification in HR
- Prior experience in generating reports and analyzing data.