About BIEDX

BIEDX is a global medical education platform focused on advancing radiology and surgical education through expert-led courses, fellowships, real-world clinical case learning, CME/CPD-accredited programs, international conferences, workshops, and hands-on training initiatives.

We work with leading clinicians, medical institutions, academic organizations, international faculty, industry partners, and healthcare professionals to deliver high-quality educational experiences across different markets.

About the Role

We are looking for a highly organized, proactive, and hands-on Operations Manager / Senior Operations Manager to lead the planning, coordination, and execution of BIEDX’s international medical conferences, academic programs, workshops, fellowships, and onsite educational initiatives.

This role is ideal for someone who has experience managing medical conferences, healthcare events, academic programs, professional congresses, or international educational events and understands what it takes to coordinate multiple stakeholders across countries, time zones, and organizations.

The person will work closely with doctors, international faculty, speakers, academic institutions, delegates, sponsors, vendors, hospitals, hotels, event partners, and internal teams to ensure that every program is planned and delivered smoothly from concept to completion.

This is a high-ownership execution role. The ideal candidate should be comfortable taking responsibility for timelines, people, logistics, communication, vendors, documentation, and onsite problem-solving.

Key Responsibilities

International Conference & Event Operations

- *Plan and execute international medical conferences, congresses, workshops, seminars, fellowships, masterclasses, and hands-on training programs.
- *Manage events end-to-end, from initial planning and timelines through onsite execution and post-event closure.
- Develop detailed event plans, operational checklists, timelines, run sheets, task trackers, responsibility matrices, and execution schedules.
- Coordinate venues, accommodation, transportation, catering, audiovisual requirements, branding, event production, registration, delegate management, and onsite logistics.
- Coordinate domestic and international travel arrangements for faculty, speakers, delegates, and other stakeholders.
- Be responsible for smooth onsite execution and act quickly on operational issues, last-minute changes, and unforeseen requirements.

International Faculty & Stakeholder Management

- Coordinate directly with international doctors, faculty members, speakers, academic leaders, medical societies, hospitals, universities, and institutional partners.
- Manage faculty communication before, during, and after conferences and academic programs.
- Coordinate speaker invitations, confirmations, travel requirements, accommodation, session schedules, presentation materials, biographies, photographs, disclosures, and other academic requirements.
- Maintain professional communication with stakeholders across different countries and time zones.
- Build and maintain strong working relationships with international faculty, academic partners, vendors, and professional organizations.
- Coordinate with international associates and partners to ensure requirements, timelines, and deliverables are clearly understood and completed.

Program & Academic Operations

- Coordinate the operational delivery of BIEDX’s CME/CPD programs, fellowships, online learning programs,



and other educational initiatives.
- Work closely with the academic team to ensure faculty requirements, session schedules, educational materials, accreditation documentation, and program deliverables are completed on time.
- Support CME/CPD and other academic documentation and compliance requirements where applicable.
- Coordinate between academic, technology, marketing, finance, administration, and external partners to ensure seamless program delivery.
- Support LMS-related operations and other digital education initiatives when required.

Vendor, Logistics & Budget Management

- Identify, coordinate, and manage event vendors, production agencies, hotels, travel partners, printing companies, AV providers, caterers, and other service providers.
- Obtain and compare quotations, coordinate negotiations, and ensure timely delivery of services.
- Track event budgets, purchase requirements, expenses, invoices, and vendor payments in coordination with the finance team.
- Monitor vendor performance, quality, timelines, and contractual deliverables.
- Ensure event requirements are delivered within approved budgets and timelines.

Delegate & Participant Management

- Coordinate participant and delegate communication before, during, and after programs.
- Manage registrations, confirmations, travel information, accommodation requirements, certificates, event materials, and other participant requirements.
- Ensure a professional and seamless experience for delegates, faculty, speakers, and partners.
- Handle queries and resolve operational issues promptly.

Internal Operations & Process Management

- Maintain accurate trackers and databases for faculty, speakers, delegates, vendors, partners, venues, travel, budgets, and program deliverables.
- Establish structured operational processes and documentation for recurring BIEDX programs.
- Identify operational gaps and implement improvements to increase efficiency and consistency.
- Coordinate multiple projects simultaneously while maintaining close attention to timelines and details.
- Provide regular operational updates, status reports, and escalation points to management.

Requirements

- Bachelor’s degree or equivalent qualification in Business Administration, Management, Healthcare, Life Sciences, Event Management, Hospitality, Technology, or a related field.
- 4 years of relevant experience in conference management, medical events, healthcare operations, academic program management, professional events, MICE, or a similar environment.
- Demonstrated experience managing events or programs from planning through onsite execution.
- Experience working with international conferences, international delegates, overseas faculty, global institutions, or international partners is highly preferred.
- Strong experience coordinating with senior professionals, doctors, faculty members, institutional representatives, vendors, and external stakeholders.
- Excellent written and verbal English communication skills.
- Strong project-management and coordination abilities.
- Excellent organizational skills and attention to detail.




- Ability to manage multiple projects, stakeholders, deadlines, and priorities simultaneously.
- Strong problem-solving skills and the ability to make practical decisions under time pressure.
- Proficiency in Microsoft Office / Google Workspace, particularly Excel/Google Sheets and PowerPoint.
- Comfortable working across different time zones and with international stakeholders.
- Willingness to travel domestically and internationally for conferences and educational programs.

Preferred Experience

Candidates with experience in any of the following areas will be strongly relevant:

- Medical conference management
- Radiology, surgery, healthcare, life sciences, or pharmaceutical events
- CME/CPD-accredited educational programs
- International medical congresses or professional associations
- Medical societies and academic institutions
- Multi-day conferences and international workshops
- Faculty and speaker management
- International delegate management
- Hospital/university educational programs
- PCO / professional conference organization
- MICE and large-scale professional events
- International vendor and venue coordination
- Academic or healthcare partnerships
- LMS, event-management, CRM, or project-management platforms

What We Value

- Ownership: Takes responsibility from planning through execution.
- Execution: Converts plans into action and follows through on every detail.
- Professional communication: Can confidently communicate with senior doctors, international faculty, institutions, vendors, and partners.
- Attention to detail: Understands that small operational gaps can significantly affect an international event.
- Structured thinking: Can manage complex timelines, multiple stakeholders, and changing requirements.
- Problem-solving: Remains calm and solution-oriented when things change at the last minute.
- International mindset: Comfortable working with people from different countries, cultures, and time zones.
- Relationship management: Builds reliable working relationships with faculty, partners, vendors, and internal teams.
- Adaptability: Comfortable working in a rapid-paced, international and deadline-driven environment.

Why Join BIEDX?

At BIEDX, you will work at the intersection of medical education, technology, international conferences, and global healthcare professionals.

You will have the opportunity to work directly with leading doctors and international faculty, contribute to medical education programs across different markets, and take ownership of conferences and educational initiatives from planning to execution.

The role offers exposure to:

- International medical conferences and educational events
- Global faculty and healthcare professionals
- International academic and institutional partnerships
- CME/CPD programs
- Medical fellowships and hands-on training
- Digital learning and LMS operations
- International travel and onsite event execution

Compensation & Benefits

Salary: ₹50,000 – ₹90,000 per month, depending on experience and suitability

Benefits:

- Flexible schedule
- Paid time off
- Work from home
- International and domestic travel opportunities for programs and conferences

Work Location: Remote

Travel: Required for conferences, workshops, fellowships, and on-site educational programs, including international travel when required.

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits

- Flexible schedule
- Paid time off
- Work from home

Work Location: Remote

📌 Operations Manager / Senior Operations Manager (India)
🏢 BIEDX PTE.
📍 India