Operations Manager — Laptop Bazzar

Location: Mangalore, Karnataka

Employment type: Full-time

Department: Operations

Reports to: Founder / Management

About Laptop Bazzar

Laptop Bazzar is building an e-commerce business selling refurbished and used laptops to students, small businesses, and work-from-home customers across South India. Our operations are based in Mangalore, and we are preparing to scale sales through our website and digital marketing.

We’re looking for a hands-on Operations Manager to coordinate the day-to-day running of the business and ensure that marketing, inventory, sales, customer service, and order fulfilment work together smoothly.

The role

You will be the central point of coordination for Laptop Bazzar’s office and operational activities. You’ll work with the founders, warehouse team, customer support, suppliers, and external marketing agency to keep work moving, track results, and resolve operational issues.

Key responsibilities

- Coordinate daily office and business operations from our Mangalore base.
- Oversee laptop procurement, stock records, product grading, pricing, and availability in coordination with the warehouse team.
- Coordinate order processing, packing, dispatch, delivery tracking, returns, replacements, and warranty-related processes.
- Work with the sales and customer support teams to ensure customer enquiries and orders are handled promptly.
- Coordinate with the external digital marketing agency on campaign plans, product information, offers, creative approvals, and launch activities.
- Track marketing leads and sales enquiries, help ensure they are followed up, and coordinate the process with the relevant team members.
- Monitor key business measures such as stock levels, orders, sales, fulfilment timelines, returns,



customer issues, and marketing-related sales.
- Maintain clear operating records, trackers, reports, and standard procedures.
- Identify process gaps and recommend practical improvements to reduce delays, errors, and unnecessary costs.
- Coordinate with suppliers, logistics providers, service partners, and other vendors.
- Share regular operational updates with management and raise urgent issues early.
- Support the business as it grows toward its 2027 sales targets.

Requirements
- Experience in operations, e-commerce, retail, logistics, or a related role.
- Strong coordination and follow-through skills, with the ability to manage several priorities.
- Comfortable working with spreadsheets, online tools, order systems, and basic reporting.
- Transparent communication skills and confidence coordinating with internal teams and external partners.
- A practical, customer-focused approach to solving problems.
- Willingness to work from our Mangalore office.
- Kannada and English proficiency preferred; other South Indian languages are an advantage.

Preferred qualifications
- Experience with e-commerce order management, inventory, fulfilment, or customer support.
- Experience coordinating with marketing agencies or sales teams.
- Familiarity with refurbished electronics, laptops, or consumer technology.

What success looks like
- Orders are processed accurately and dispatched on time.
- Stock and product information are reliable and up to date.
- Customer enquiries and operational issues receive timely follow-up.
- The marketing agency and internal teams have the information and coordination they need.
- Management receives clear, regular updates and can see where action is needed.

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operations Manager (Mangalore)
🏢 LAPMINT TECHNOLOGIES PRIVATE
📍 Mangalore