Company Description Drishti Eye and ENT Care is a premier healthcare facility offering comprehensive eye and ENT services with a strong focus on quality and patient-centered care. The center combines advanced treatments, state-of-the-art technology, and personalized care to address a wide range of vision and hearing conditions.

A multidisciplinary team of highly skilled ophthalmologists and otolaryngologists provides services from routine check-ups to complex surgeries for cataracts, glaucoma, retinal diseases, sinus disorders, and hearing loss. Modern infrastructure, a welcoming environment, and a compassionate approach ensure a seamless healthcare experience for every patient.

Drishti

Eye and ENT Care is committed to helping individuals see and hear the world better through reliable, specialized care.

Role Description The Operations Manager is responsible for overseeing daily clinical and administrative operations to ensure smooth functioning of Drishti Eye and ENT Care. This full-time, on-site role based in Ghaziabad includes managing patient flow, optimizing appointment scheduling, and coordinating support staff to maintain high standards of service and efficiency.

The role involves monitoring operational processes, implementing standard operating procedures, and ensuring compliance with healthcare regulations and quality protocols.

The Operations





Manager will collaborate with medical and administrative teams on resource allocation, inventory and equipment management, vendor coordination, and facility maintenance. The position also includes tracking performance metrics, managing budgets, supporting process improvements, and fostering a culture of continuous improvement and patient satisfaction.

Qualifications

- Solid operations management skills, including workflow optimization, process improvement, and resource planning.
- Experience in healthcare or clinic administration, including patient services coordination and adherence to healthcare standards.
- Proficiency in staff supervision, team leadership, and cross-functional collaboration.
- Competence in basic financial management, budgeting, and cost control for healthcare facilities.
- Ability to work with clinic management software, scheduling tools, and standard office applications.
- Excellent communication, organizational, and problem-solving skills.
- Bachelor’s degree in healthcare administration, business administration, or a related field; a master’s degree or relevant certification is an advantage.
- Prior experience in managing operations in a hospital, clinic, or similar healthcare setting is preferred.
- Demonstrated ability to work on-site in a fast-paced environment and maintain a patient-focused approach.

📌 Operations Manager (Ghaziabad)
🏢 Drishti Eye & ENT Care
📍 Ghaziabad