- Key ResponsibilitiesA. Bank and Partner CoordinationAct as the central coordination point between the HLFL Corporate , regional offices, branches, and partner banks across India.Coordinate with bank co-lending teams for onboarding, operational requirements, approvals, disbursements, and portfolio servicing. Ensure adherence to agreed Service Level Agreements (SLAs) and partnership operating procedures.Resolve operational issues and escalate critical matters to senior management and partner-bank officials. Maintain effective working relationships with partner-bank officials and internal stakeholders.B. Loan Processing and DisbursementCoordinate end-to-end processing of co-lending proposals in accordance with the applicable co-lending model and approved credit policies. Ensure completeness of customer documentation, KYC, credit appraisal inputs, sanction conditions, and pre-disbursement requirements.Monitor pending proposals and ensure timely resolution of documentation and operational deficiencies. Track daily disbursements, transaction status, and outstanding cases across all regions.C. Co-Lending Operations and ReconciliationCoordinate transactions under applicable co-lending arrangements, including CLM 1 structures where relevant. Coordinate daily, weekly, and monthly reconciliation of loan accounts, bank statements, collection records, and settlement transactions.Monitor repayment flows, overdue transactions and reconciliation breaks.Support month-end and quarter-end financial closing activities.D.

Portfolio

Monitoring and CollectionsMonitor portfolio performance, overdue accounts, delinquency, NPA accounts, and collection efficiency.



Coordinate with collection teams and partner banks for overdue follow-up and resolution of repayment-related issues.Track NPA identification, classification, reporting, and recovery actions in accordance with applicable policies and regulations.Coordinate with legal and recovery teams for notices, repossession, enforcement, and other permitted recovery actions.Prepare portfolio MIS covering disbursements, outstanding balances, collections, delinquency, and NPA trends.E. Compliance, Audit and DocumentationEnsure operational compliance with applicable RBI regulations, co-lending guidelines, internal policies, and executed partnership agreements.

Maintain proper documentation of transactions, approvals, reconciliations, customer records, and operational controls.Coordinate with compliance, risk, internal audit, statutory audit, and partner-bank audit teams.Track audit observations, ensure timely submission of supporting documents, and monitor closure of audit findings.F. MIS, Management Reporting ; Revenue management.Prepare daily, weekly, and monthly MIS for management and partner banks.Monitor key performance indicators, including:Loan proposals processed and disbursed.Disbursement volumes and turnaround time.Repayment reconciliation and settlement efficiency.Portfolio outstanding, overdue, and NPA levels.Pending documentation, audit observations, and unresolved operational issues.Identify process gaps and recommend improvements to enhance operational efficiency and control.Timely generation of sourcing and collection fees invoices and follow up for collection of the same with co-ordination with sales and operations team.

📌 National Co-ordinator (Co-lending Vertical) (Chennai)
🏢 TM Inputs & Services
📍 Chennai