We are looking for an experienced Marketplace Manager to manage and grow our online marketplace business across major e-commerce and jewellery platforms.

The candidate will be responsible for marketplace operations, product listings, catalogue management, pricing, inventory, promotions, order management, marketplace performance and revenue growth.

Key Responsibilities

Marketplace Management

- Manage day-to-day operations across major marketplaces and e-commerce platforms.
- Manage product listings, catalogue, product descriptions, images, pricing and specifications.
- Ensure accurate and updated product information across all platforms.
- Manage SKU creation, mapping and catalogue hygiene.
- Monitor product visibility, ranking and search performance.

Sales & Revenue Growth

- Develop strategies to increase marketplace sales and revenue.
- Plan marketplace promotions, offers and seasonal campaigns.
- Monitor sales performance by SKU, category and marketplace.
- Identify high-performing and low-performing products and take corrective actions.
- Analyze competitors' pricing, products, offers and positioning.

Inventory & Order Management

- Coordinate with warehouse and operations teams to maintain accurate inventory.
- Monitor stock availability and prevent stock-outs.
- Manage order processing, cancellations, returns and replacements.
- Ensure timely order fulfillment and dispatch.
- Maintain accurate marketplace inventory synchronization.

Marketplace Advertising

- Plan and manage marketplace advertising campaigns.
- Optimize sponsored product and promotional campaigns.
- Monitor ROAS, ACOS, CPC, CTR and conversion rate.
- Coordinate with the Performance Marketing team for integrated campaigns.




- Improve product visibility through paid and organic marketplace activities.

Catalogue & Product Optimization

- Optimize product titles, descriptions, keywords and attributes.
- Ensure high-quality jewellery product images and videos.
- Improve product pages to increase conversion.
- Maintain correct diamond/jewellery specifications, certifications and product details.
- Ensure brand guidelines are followed across all marketplace listings.

Analytics & Reporting

- Prepare daily, weekly and monthly marketplace reports.
- Track:
- GMV / Revenue
- Orders
- Average Order Value
- Conversion Rate
- Return Rate
- Cancellation Rate
- ROAS / ACOS
- Inventory Turnover
- Marketplace Profitability
- Provide actionable insights to management.

Preferred Experience

Experience in any of the following industries will be preferred:
- Lab-Grown Diamond
- Diamond Jewellery
- Fine Jewellery
- Luxury Retail
- Fashion & Lifestyle
- D2C / E-commerce

Experience with major marketplaces and e-commerce platforms will be an advantage.

Required Skills

* Marketplace management
- E-commerce operations
- Catalogue management
- Inventory & order management
- Marketplace advertising
- Pricing & promotion management
- Competitor analysis
- Excel / Google Sheets
- Marketplace analytics and reporting
- Strong communication and coordination skills

Key KPIs

* Marketplace revenue / GMV
- Monthly sales growth
- Number of orders
- Conversion rate
- Average Order Value
- Marketplace profitability
- ROAS / ACOS
- Return & cancellation rate
- Inventory availability
- Product ranking and visibility

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits

- Versatile schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Marketplace Manager (Surat)
🏢 VK Precious
📍 Surat