Company Description CarDekho Group is India’s largest digital automotive solutions provider, supporting car buyers throughout their personal mobility journey and achieving Unicorn status in 2021. Founded in 2008 in Jaipur, the company connects car buyers with OEMs, dealers, sellers, financial institutions, and insurance providers to deliver a seamless experience across new and used car segments.

It operates creative formats like CarDekho Mall in Jaipur, one of India’s largest used car showrooms, and has expanded its auto business internationally to Indonesia and the Philippines. With operations spanning more than 30 countries and multiple verticals including Automobile, Health, Education, E‑Commerce, Finance, and Technology, CarDekho offers a dynamic, diverse, and inclusive workplace. The organization is driven by its DELITE values—Decisiveness, Empathy, Lean technology, Innovation, Trustworthiness, and Excellent customer service—and focuses on fast-tracked growth opportunities for talent.

Role Description This is a full-time, on-site Key Account Manager role based in Lucknow.

The Key Account

Manager will manage and grow relationships with key accounts, including dealers and other automotive partners, ensuring alignment with CarDekho’s business objectives.

Responsibilities include developing account plans, monitoring performance metrics, identifying upsell and cross-sell opportunities, and coordinating with internal teams such as sales, marketing, operations, and finance to deliver solutions.



The role involves regular review meetings with clients, resolving escalations, ensuring high standards of customer service, and providing data-driven insights to improve account performance.

The Key Account

Manager will also contribute to local market strategies, support new initiatives, and maintain accurate records in CRM and reporting tools.

Qualifications

- Strong account management capabilities, including experience handling key accounts and building long-term business relationships.
- Business planning and strategic thinking skills to develop account growth plans, forecast revenues, and align account goals with company objectives.
- Analytical skills to interpret data, track performance, identify trends, and recommend actionable improvements for key accounts.
- Customer service orientation, with the ability to manage client expectations, resolve issues promptly, and deliver a positive stakeholder experience.
- Excellent communication and negotiation skills, with the ability to present insights, influence decision-makers, and collaborate across cross-functional teams.
- Experience in automotive, digital platforms, or related industries is preferred, along with familiarity with CRM tools and MS Office.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field; relevant postgraduate qualifications are an advantage.
- Proactive, organized, and comfortable working in a fast-paced, target-driven environment with a focus on ownership and results.

📌 Key Account Manager (Lucknow)
🏢 CarDekho Group
📍 Lucknow