- Handle customer queries through international chat support.
- Provide prompt and accurate solutions to customer issues.
- Understand customer requirements and resolve queries professionally.
- Maintain high standards of customer service and communication.
- Handle multiple chats simultaneously while maintaining accuracy.
- Follow company processes, policies, and quality guidelines.
- Document customer interactions and update relevant information in CRM/tools.
- Escalate complex or unresolved issues to the appropriate team.
- Meet daily/weekly/monthly targets related to productivity, quality, and customer satisfaction.
- Maintain proper response time and adherence to service-level requirements.
Pay: Up to ₹650,000.00 per year
Experience
- International chat process: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
📌 International Chat Process (Navi Mumbai)
🏢 GetWork
📍 Navi Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.