HIRING INSURANCE PROCESS

Process: Insurance

Process Type: International Voice Process

Eligibility

- Graduate / Undergraduate
- Minimum 1 year of BPO experience
- Excellent English communication skills
- Versent Score: B2 10 required
- Candidates comfortable with rotational shifts

Salary & Perks

Package: 6.75 LPA Up to 51,000/month

Both-Way Cab Facility

Rotational Shifts

Rotational Week Offs

Location: Magarpatta, Pune

Roles & Responsibilities

- Handle inbound customer calls related to home insurance policies
- Understand customer requirements and provide accurate information
- Assist customers with policy, coverage, billing and claim-related queries
- Resolve customer concerns professionally while maintaining service quality




- Verify customer details and update information in the system
- Follow insurance process guidelines, compliance and quality standards
- Maintain proper call documentation and case notes
- Deliver excellent customer service and achieve defined performance targets
- Escalate complex issues to the appropriate team when required

Selection Process

1 Written Assessment 2 Assessment – B2 10

3 HR Round

4 Operations Round

Interested candidates can contact:

HR Sakshi Pande

(phone hidden)

URGENT HIRING – APPLY NOW!

Referrals are highly appreciated.

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