Position Overview The Head of E-Commerce will be responsible for overseeing and driving the online sales strategy, operations, and growth for the company’s e-commerce platform and Australia and New Zealand Markeplaces such as Kogan, Catch, Mydeal, Amazon and ebay. This senior leadership role requires a deep understanding of e-commerce trends, digital marketing, user experience optimization, data analysis, and the ability to manage a team to deliver exceptional results. The ideal candidate will have a strong track record in e-commerce leadership, a creative mindset for problem-solving, and the ability to align business objectives with digital strategies.

Key Responsibilities

E-Commerce Strategy Development:

o Lead the development and execution of the company’s online sales strategy, including customer acquisition, conversion optimization, retention strategies, and revenue growth.

o Monitor trends and competitor activities to ensure the company’s e-commerce platform remains competitive.

o Expertise in B2B and B2C sales through the Ecommerce Marketplace like Amazon Seller Central USA and India, Flipkart, Big Basket. Australia Marketplaces – Amazon, Ebay, Kogan, Catch, Mydeal and others

Website & Platform Optimization:

o Product listing and Optimization at marketplaces strategies and best practices o Work closely with listing team to maintain a robust and comprehensive product road map for each channel o Monitor and maintain good account health, performance, and resolve issues that may arise including order fulfillment and customer service





Sales Performance & Revenue Growth:

o Set and manage sales targets, KPIs, and budgets for the e-commerce business.

o Leverage data and analytics to continually optimize sales funnel and performance metrics.

o Analyse sales to optimize listing pages, imagery, inventory, and other key areas to acquire higher sell through rates.

o Expand into new untapped marketplaces, Find, evaluate, test and prove untapped growth opportunities

Cross-functional Collaboration:

o Coordinate with the product development team to ensure e-commerce platforms align with product launches, seasonal campaigns, and promotions.

Customer Experience & Retention:

o Work to improve site performance and service levels by analyzing customer feedback, A/B testing, and performance reviews.

P&L; Management:

o Own the e-commerce P&L; and work to optimize profitability while meeting financial targets.

o Prepare regular reports for senior leadership on sales performance, customer behavior, and digital marketing ROI.

o Maintain accuracy, integrity, and quality of product detail pages, Work closely with internal teams to create content for marketplace initiatives

Pay: ₹40,000.00 - ₹45,000.00 per month

Advantages

- Flexible schedule
- Work from home

Education:
- Master's (Preferred)

Experience:
- E-Commerce: 9 years (Preferred)
- Digital marketing: 8 years (Preferred)

Language:
- English (Preferred)

Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: Remote

📌 Head of E-Commerce (India)
🏢 Select store
📍 India