Beau Monde Suites | Red River Hospitality & Ventures LLP | Guwahati, Assam
Full time |
About us
Beau Monde Suites is a premium aparthotel in Guwahati with 20 serviced apartments, offering the comfort of a home with the service of a hotel. Our guests include families, corporate travellers and long-stay visitors.
The role
You will be the face of Beau Monde. You'll run the front desk during our peak hours and make sure every guest has a smooth, comfortable stay.
Key responsibilities
- Handle guest check-ins and check-outs, including collecting and verifying ID documents
- Greet guests, attend to their requests and resolve complaints promptly
- Build solid guest relationships that lead to repeat stays and positive feedback
- Respond to guest reviews on Google and booking platforms
- Supervise housekeeping when needed, and check rooms and common areas for cleanliness
- Coordinate with vendors for laundry, maintenance, supplies and other services
- Keep guest records, registers and billing accurate
- Oversee the property during your shift and report any issues
Requirements
- Minimum 1–2 years of front office experience in a hotel, serviced apartment or similar property
- Fluency in English, Assamese and Hindi, spoken and written
- Positive written English for guest communication and review responses
- Well groomed, presentable and courteous
- Basic computer skills (MS Office; PMS or OTA extranet experience is a plus)
- Hotel management degree or diploma preferred
Pay: ₹8,900.00 - ₹25,000.00 per month
Benefits
- Cell phone reimbursement
Work Location: In person
📌 Front Office & Guest Relations Executive (Guwahati)
🏢 Red River Hospitality and Ventures
📍 Guwahati
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