Front Office Executive — Hotel

Job Summary:

Responsible for welcoming guests, managing check-ins and check-outs, handling reservations and guest inquiries, processing payments, and ensuring a smooth and professional front-desk experience.

Key Responsibilities:

- Welcome and assist guests during arrival and departure.
- Manage check-in and check-out procedures.
- Handle reservations, cancellations, and room assignments.
- Answer phone calls, emails, and guest inquiries.
- Maintain accurate guest records and billing information.
- Coordinate with housekeeping, maintenance, and other departments.
- Handle guest complaints and resolve issues professionally.
- Process payments and maintain front-office cash records.
- Provide information about hotel facilities, services, and local attractions.
- Maintain a clean, organized, and professional reception area.

Requirements:

- Bachelor's degree/diploma in Hospitality, Hotel Management, or a related field.
- Good verbal and written communication skills.




- Customer-service oriented with a qualified appearance.
- Basic computer and reservation/PMS skills.
- Ability to work shifts, weekends, and holidays.
- Prior front-office or hospitality experience is an advantage.

Front Office Executive — Corporate Office

Job Summary:

Responsible for managing reception activities, welcoming visitors, handling calls and correspondence, coordinating administrative support, and maintaining an effective front-office environment.

Requirements:

- Graduate degree or relevant diploma.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and basic office software.
- Good organizational and multitasking abilities.
- Professional and courteous approach.
- Previous reception/front-office experience preferred.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Front office executive (Hyderabad)
🏢 NKG Hospitality
📍 Hyderabad