- Greet and assist patients, visitors, and attendants.
- Provide information about hospital services, departments, and doctors.
- Handle patient registration and maintain records in HIMS.
- Manage and confirm doctor appointments.
- Attend phone calls and handle patient inquiries.
- Coordinate with doctors, nurses, PRO, and other departments.
- Support patient admission and discharge processes.
- Assist with billing-related queries and handle cash/receipts.
- Address patient concerns and escalate issues when required.
- Maintain reception and waiting areas in an organized manner.
- Follow hospital policies, confidentiality, and service standards.
Preferred candidate profile
Experienced Front Office Executive with prior experience in a hospital or healthcare setting, preferably with robust patient-handling and front-office coordination skills.
📌 Front Office Executive (Chennai)
🏢 GEM Hospital & Research Centre
📍 Chennai
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