Key Responsibilities

- Guest &
- Visitor Management:

Greet arriving guests warmly, manage check-in and check-out procedures, assign rooms or meeting spaces, and maintain visitor logs.

- Reservations &

- Inquiries:

Handle phone lines, manage email inquiries, process room or service bookings, and provide accurate information regarding services, pricing, and policies.

- Billing &

- Financial Transactions:

Process payments (cash, credit card, digital gateways), issue invoices and receipts, reconcile daily shift cash logs, and manage guest billing folios.

- Cross-Departmental Coordination: Liaise closely with housekeeping, maintenance, sales, and security teams to ensure rooms/spaces are ready and guest requests are fulfilled promptly.

- Issue Resolution: Address guest concerns or complaints with tact and diplomacy, escalating complex issues to management when necessary.

- Administrative &

- Executive Support:

Manage incoming and outgoing mail, courier services, register management, and general front-desk administrative logistics.

Pay: ₹12,000.00 - ₹16,000.00 per month

Perks

- Food provided

- Provident Fund

Work Location: In person

📌 front office executive (Changanācheri)
🏢 contour island resort and spa wayanad
📍 Changanācheri