Welcome arriving guests, manage check-in/check-out procedures, answer inquiries, and maintain a tidy, professional reception area.
- Communication &
- Inquiries:
Promptly handle incoming phone calls, emails, and online inquiries, routing messages to the appropriate departments.
- Administrative &
- Financial Tasks:
Maintain front desk logs, process guest payments/invoices, manage daily reservations, and update operational software.
- Issue Resolution: Handle guest requests or complaints efficiently, coordinating with housekeeping, maintenance, or management to resolve issues promptly.
- Core Technical Skills: Proficiency in Property Management Systems (PMS) or CRM software, MS Office / Google Workspace, basic accounting, and multi-line phone systems.
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages
- Food provided
- Provident Fund
Work Location: In person
📌 Front Office Assistant (Changanācheri)
🏢 contour island resort and spa wayanad
📍 Changanācheri
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