04 Oct
|
Careiq technologies private
|
Anna Nagar
04 Oct
Careiq technologies private
Anna Nagar
A customer support role involves helping customers solve technical problems, answer product questions, and fix issues with a service or item
Responsibilities
- Answering Questions: Respond to customer inquiries via phone, live chat, or email.
- Troubleshooting: Diagnose and fix technical errors, bugs, or product setup problems.
- Managing Accounts: Update customer records, process returns, and handle billing details.
- Escalating Issues: Send complex or advanced technical problems to specialized engineering or product teams.
- Documenting Interactions: Record details of customer contacts and track support tickets using helpdesk software
Contact HR Team 99436 49295
Pay: ₹20,000.00 - ₹40,000.00 per month
Advantages
- Flexible schedule
Work Location: In person
📌 Front-End Customer Support (Anna Nagar)
🏢 Careiq technologies private
📍 Anna Nagar