- Train new restaurant employees on service standards, POS systems, hygiene, and SOPs.

- Conduct on-floor coaching, refresher training, and skill development for existing staff.

- Support training and staff readiness for new restaurant/store openings.

- Monitor and evaluate training effectiveness and employee performance.

- Identify skill gaps and conduct targeted training to improve employee capabilities.

- Ensure consistent service quality, food standards, hygiene, and SOP compliance across outlets.

- Maintain accurate training records, attendance, assessments, and performance reports.

- Coordinate with outlet teams and the Training Manager to address operational training requirements.

- Travel across assigned restaurants/outlets and regions for training and coaching.





- Provide continuous coaching and feedback to improve customer service and operational standards.

Requirements

- Graduate; Hospitality/Hotel Management qualification preferred.

- 3 years to 5 years of experience in dine-in restaurant operations, training, or floor supervision.

- Strong communication, presentation, coaching, and interpersonal skills.

- Valuable understanding of restaurant operations, service standards, hygiene, and SOPs.

- Basic knowledge of POS systems and MS Office.

- Willingness to travel extensively across assigned outlets.

📌 Field Trainer (Bengaluru)
🏢 Maiz Mexican Kitchen
📍 Bengaluru