Key Responsibilities

- Supervise and manage housekeeping, cleaning, pantry, facility management, and other site staff as assigned.

- Ensure adequate manpower deployment at the site as per the approved manpower plan.

- Monitor daily attendance, punctuality, grooming, uniform, ID cards, and discipline of employees.

- Allocate duties and shifts to employees and ensure proper work distribution.

- Conduct regular site inspections to ensure service quality and adherence to SOPs.

- Coordinate with clients regarding day-to-day operational requirements, complaints, and service-related issues.

- Resolve routine employee and site-level issues and escalate critical matters to the Operations Manager.

- Ensure proper usage, handling, and maintenance of machinery, equipment, chemicals, and other materials.

- Monitor material consumption and inform the concerned department regarding stock requirements.

- Ensure employees follow safety procedures, company policies, and client-specific guidelines.

- Conduct toolbox talks, briefing sessions,



and on-the-job training for site employees whenever required.

- Maintain daily site records, attendance sheets, checklists, inspection reports, and other operational documents.

- Monitor absenteeism and arrange replacement manpower whenever required.

- Ensure timely reporting of employee joining, resignation, absence, misconduct, or other workforce-related matters to HR/Operations.

- Coordinate with HR for employee documentation, uniforms, ID cards, statutory requirements, and employee-related concerns.

- Maintain good qualified relations with the client and ensure timely resolution of service complaints.

- Ensure compliance with company SOPs, quality standards, and client requirements.

- Conduct surprise inspections and submit regular site reports to the reporting manager.

- Support the Operations team during new site mobilization and manpower deployment.

- Perform any other operational responsibilities assigned by the management.

📌 Field housekeeping Supervisor (Gurugram)
🏢 Ashirbad House Keeping Services
📍 Gurugram