The Engineering Manager exists to lead the delivery performance and professional development of engineers within a designated product domain or problem area. The role is responsible for driving team health, engagement, and operational predictability across multiple cross-functional engineering squads. The position focuses purely on people leadership and delivery optimisation rather than hands-on coding, serving to connect engineering execution directly with an ambitious product roadmap.

Ultimately, this role ensures the sustainable delivery of high-quality SaaS solutions that directly advance the organisation's mission to transform how schools work.

Dimensions

- Financials: No direct budget ownership; indirectly impacts infrastructure efficiency and resource allocation across assigned squads to ensure projects are delivered
- Team: Direct line management, coaching, and career development of software engineers and Technical Leads within a designated domain, coordinating squads typically composed of a Tech Lead, QA Engineer, and multiple developers, alongside cross-team DevOps and Staff Engineers
- Scope: Tactical and operational leadership across the Ecosystem engineering area, impacting distributed teams situated across the UK and Serbia.

Key Responsibilities 1. Delivery Leadership & Roadmap Execution

- Drive delivery performance and predictable execution across multiple product and engineering teams
- Lead planning sessions, technical estimations, sprint reviews, and delivery tracking activities
- Partner with Product Managers to define priorities, shape feature roadmaps, and ensure alignment between business objectives and engineering capabilities
- Provide visibility into delivery progress, risks, dependencies, and mitigation plans
- Ensure engineering outputs meet agreed quality standards and delivery commitments

2. Performance Metrics & Flow Optimization

- Manage engineering workflow and optimize team throughput, efficiency, and software reliability
- Establish, monitor, and improve operational engineering metrics using DORA and SPACE frameworks
- Identify bottlenecks and implement data-driven improvements to delivery processes
- Support and embed Agile delivery practices, including Scrum and Kanban methodologies
- Promote sustainable delivery cadences while maintaining team autonomy

3. People Leadership & Talent Development

- Coach, mentor,



and develop engineers and Technical Leads
- Create and support individual development and career progression plans
- Conduct performance reviews and provide regular feedback and development guidance
- Address performance concerns proactively and fairly
- Foster a high-performing, inclusive culture based on accountability, ownership, and collaboration

4. Team Wellbeing & Psychological Safety

- Champion psychological safety, employee engagement, and overall team wellbeing
- Promote sustainable engineering practices that balance delivery speed with long-term maintainability
- Resolve team conflicts and remove barriers that impact productivity and engagement
- Encourage open communication and continuous feedback across teams

5. Process Excellence & Engineering Governance

- Standardize delivery workflows, release management practices, and operational processes across teams
- Ensure adherence to quality standards, deployment governance, documentation requirements, and testing best practices
- Collaborate with Staff Engineers and Technical Leads to align delivery practices with the organization's technical strategy
- Drive continuous improvement initiatives that enhance engineering effectiveness and quality

6. Cross-Functional Collaboration & Dependency Management

- Manage technical dependencies and delivery risks across engineering teams and business functions
- Partner with Portfolio, Product, and Engineering Leadership teams to track roadmap progress and resolve blockers
- Facilitate transparency and alignment across stakeholders
- Contribute to strategic planning and organizational prioritization activities

7. Organizational Capability & Leadership

- Actively contribute to engineering leadership forums and organizational improvement initiatives
- Promote a data-driven culture focused on continuous learning and operational excellence
- Represent the engineering function in leadership meetings, presentations, and external professional communities




- Support the maturation of engineering management practices across the organization

8. Distributed Team Leadership

- Build and maintain a strong, unified culture across distributed engineering teams
- Facilitate collaboration across multiple locations and time zones
- Lead team offsites, workshops, and collaborative engagement initiatives
- Ensure equitable access to development, mentorship, and growth opportunities for all team members

Requirements

- Proven experience leading multi-disciplinary engineering teams comprising Software Engineering, QA, and DevOps professionals
- Experience managing teams of at least 5+ engineers
- Strong expertise in engineering performance frameworks such as DORA and SPACE metrics
- Extensive experience with Agile delivery methodologies, including Scrum and Kanban
- Deep understanding of CI/CD pipelines, continuous delivery, and modern software development practices
- Strong people management experience, including coaching, mentoring, career development, and performance management
- Experience working with distributed teams across multiple locations and time zones
- Excellent stakeholder management, communication, and presentation skills
- Strong systems-thinking mindset and understanding of software engineering principles

Desirable

- Previous background in software engineering or technical leadership
- Familiarity with PHP, Node.js, TypeScript, AWS, Kong API Gateway, or similar technologies
- Experience delivering SaaS, platform, or API-driven products
- Understanding of Site Reliability Engineering (SRE) and platform performance management
- Experience leading engineering transformations and scaling delivery practices within growing organizations
- Exposure to DevOps culture, cloud-native technologies, and contemporary engineering operating models

Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work every day.

We also offer

- Flexible work environment (3 days work from office)
- Group Term Life Insurance paid out at 3x Annual CTC (Arbor India)
- 32 days holiday (plus Arbor Holidays). This is made up of 25 days annual leave plus 7 extra companywide days given over Easter, Summer & Christmas
- Work time: 9.30 am to 6 pm (8.5 hours only)
- Compensation - 100% fixed salary disbursement and no variable component

📌 Engineering Manager - PHP (Thiruvananthapuram)
🏢 Arbor Education
📍 Thiruvananthapuram