Valuable communication skills in Hindi.
Confident and qualified phone etiquette.
Ability to work with targets and deadlines.
Good convincing and negotiation skills.
Understand customer requirements and provide appropriate information.
Follow up with customers through calls and maintain regular communication.
Ensure excellent customer service and maintain a skilled tone during calls.
Follow company policies, scripts, processes, and quality guidelines.
Coordinate with the team and reporting manager to achieve business targets.