Make outbound calls to prospective and existing customers.
Explain products/services, pricing, offers, and perks clearly.
Understand customer requirements and recommend suitable solutions.
Generate leads and follow up with potential customers.
Convert leads into sales and achieve monthly/weekly targets.
Maintain accurate records of calls, customer details, and sales activities.
Handle customer questions and objections professionally.
Build and maintain valuable relationships with customers.
Coordinate with the sales and customer-support teams when required.
Prepare regular sales and call reports.
Required SkillsExcellent verbal communication and interpersonal skills.
Good convincing and negotiation abilities.
Customer-focused and positive attitude.




Ability to handle rejection and work under sales pressure.
Basic computer knowledge and familiarity with CRM systems.
Good Hindi/English communication; knowledge of a regional language is an advantage.
Qualifications12th pass or Graduate in any discipline.
Previous telesales/telecalling experience is preferred but not mandatory.
Freshers with positive communication and sales skills can apply.
Key Performance Indicators (KPIs)Number of calls made.
Leads generated.
Conversion rate.
Sales achieved.
Customer follow-up and retention.
Achievement of monthly sales targets.

📌 Telesales Executive Pune
🏢 Zepto
📍 Pune