As a Telecaller at Demesne consultancy company, you will be responsible for generating leads, making outbound calls to potential clients, and promoting our consultancy services. Your main objective will be to set up appointments for our consultants and maintain strong relationships with clients. You will also be required to gather feedback from customers and ensure their satisfaction with our services. The ideal candidate should have excellent communication skills, the ability to persuade clients, and a friendly and professional attitude. This is a excellent opportunity for someone looking to kickstart their career in sales and marketing in a rapid-paced and agile environment.
Job Description
Make outbound calls to potential clients to promote our services
Answer incoming calls and respond to customer queries
Keep accurate records of customer interactions and update information in the database
Follow up with leads and schedule appointments for the sales team
Meet daily and monthly call quotas to achieve sales targets
Provide excellent customer service and build strong relationships with clients
Resolve customer complaints and issues in a professional manner
Collaborate with the sales and marketing teams to improve outreach strategies
Stay up-to-date on product knowledge and industry trends
Participate in training sessions to enhance communication and sales skills.