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S and S Enterprises is seeking a energetic individual to join our team as an International Voice Process representative. This role involves handling customer inquiries and resolving issues via phone calls, emails, and chat support. The ideal candidate will have excellent communication skills, be fluent in English and preferably in at least one other international language, and have previous experience in customer service or call center roles. In this position, you will have the chance to interact with customers from around the world and provide top-notch service to ensure their satisfaction. If you are a customer-centric individual with a passion for communication and problem-solving, we want to hear from you

Job Description
Handle inbound and outbound calls from international clients
Develop and maintain positive relationships with customers




Provide excellent customer service and resolve any issues or concerns
Communicate effectively with customers and colleagues
Follow company policies and procedures
Update customer information in the database
Meet and exceed performance targets
Collaborate with team members to achieve common goals
Stay up-to-date on product knowledge and industry trends
Maintain a skilled and courteous manner at all times.
Shift timings and weekends are applicable.

Designation

International Voice Process

Key Skills

Customer ServiceCustomer SupportInbound SupportInternational Customer SupportVoice Support

Industry

IT-ITeS

Functional Area

Technology, Information and Internet

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 International Voice Process Chandigarh (India)
🏢 S & S Enterprises
📍 India