Warehouse Operations Manager - Job Description

The Warehouse Operations Manager will oversee the daily warehouse operations —

ensuring efficiency, accuracy, compliance, and team performance. This role requires a

proactive leader who can drive operational excellence, lead warehouse teams, recruit

and develop talent, and take ownership of system and process development, including Warehouse Management System (WMS) implementation.

Responsibilities:
Operational Leadership
Manage and oversee daily warehouse operations, ensuring smooth flow of inbound and outbound processes.
Develop and implement operational strategies aligned with business goals.
Monitor KPIs such as order accuracy, productivity, and process turnaround time; take corrective actions where required.
Team Leadership, Recruitment &Training;
Recruit, train, and develop warehouse employees at all levels to build a high- performing and accountable workforce.
Supervise and mentor teams, providing regular coaching, feedback, and career growth prospects.




Plan and execute structured training programs for recent and existing employees.
Foster a collaborative, disciplined, respectful and safety-focused work culture in the departments.
System & Process Development
Take a lead role in developing and implementing the Warehouse Management System (WMS).
Work closely with IT developers and cross-functional teams to define requirements, test modules, and track progress.
Continuously optimize digital systems for improved accuracy and process efficiency.
Identify automation and technology opportunities to streamline warehouse operations.
Compliance & Safety
Ensure compliance with legal, regulatory and company policies regarding warehouse operations.
Maintain a clean, organized, and protected warehouse environment.
Implement and enforce health and safety standards to prevent accidents and injuries.
Resource & Inventory Management
Manage workforce planning and productivity tracki

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