Emoro Services Pvt Ltd is seeking a motivated Telecaller to join our team. The Telecaller will be responsible for making outbound calls to customers and potential clients to promote our products and services, answer incoming calls, and provide information about our offerings. The ideal candidate will have excellent communication skills, a pleasant phone demeanor, and the ability to work well in a rapid-paced workplace. Previous experience in customer service or sales is preferred but not required. This is a excellent opportunity for someone looking to gain experience in the telecommunications industry and advance their career in a dynamic and growing company.
Job Description
Making outbound calls to potential customers to promote Emoro Services
Handling incoming calls from customers and providing information about our services
Maintaining a database of customer information and call logs
Following up with customers to ensure satisfaction with our services
Achieving weekly and monthly targets for call volume and sales
Collaborating with the sales team to generate leads and meet company goals
Providing exceptional customer service and resolving any issues or complaints
Updating CRM system with customer interactions and feedback
Participating in training and development programs to enhance skills and knowledge
Adhering to company policies and procedures while representing Emoro Services professionally.