Role & responsibilities

1. Export Order Management

- Receive and review customer Purchase Orders (POs).
- Check product, quantity, price, delivery terms, payment terms, Incoterms, and required documents.
- Maintain order status and ensure timely dispatch.

2. Customer Communication

- Communicate with international customers regarding orders, specifications, approvals, and delivery

schedules.

- Share Proforma Invoices, Order Confirmations, COA, MSDS, packing details, and other required

documents.

- Handle customer queries, complaints, and shipment-related issues.
- Follow up for customer approvals wherever required.

3. Export Documentation

- Prepare/check:
- Commercial Invoice
- Packing List
- Certificate of Origin
- Shipping Bill
- Bill of Lading/Air Waybill
- Certificate of Analysis (COA)
- MSDS/SDS
- Health/Phytosanitary certificates, where applicable
- Insurance documents, where applicable
- Other customer-specific documents
- Ensure documents are accurate and compliant with customer and regulatory requirements.

4. Logistics & Shipment Coordination

- Coordinate with freight forwarders, shipping lines, airlines, and courier companies.
- Obtain freight rates and compare quotations.
- Arrange bookings and coordinate pickup/loading.
- Track shipments until delivery.
- Share AWB/Bill of Lading and shipment details with customers.

5.



Customs & Regulatory Compliance

- Coordinate with CHA/customs agents for export clearance.
- Ensure correct HS codes, export documentation, and regulatory requirements.
- Support queries related to Customs, DGFT, banks, and other authorities.
- Ensure compliance with applicable export procedures.

6. Commercial & Payment Follow-up

- Monitor advance payments, LC, DP/DA, and open-credit transactions as applicable.
- Coordinate with Finance for payment realization.
- Follow up on overdue invoices.
- Ensure export proceeds are received within the applicable period.

7. Banking & Export Documentation Closure

- Coordinate with the bank for export documentation and realization.
- Track shipping bill/EDPMS-related closure where applicable.
- Maintain records of export transactions and payment realization.

8. MIS & Reporting

- Prepare daily/weekly/monthly export order status reports.
- Maintain customer-wise and product-wise order data.
- Monitor pending orders, delayed shipments, payment status, and documentation issues.

Preferred candidate profile

Academic Qualification Any Graduate

Experience Range 4-5 years

Technical Skills Relevant experience of Documentation

Behavioral Competencies Valuable Communication Skill, Teamwork, Adaptability,

Initiative in work

📌 Export Documentation Executive (Mumbai)
🏢 Aarti Pharmalabs
📍 Mumbai