As a Customer Support Associate, you will help business customers by answering their questions over phone calls. Your goal is to solve customer issues, provide excellent service, and ensure a positive customer experience.
Responsibilities
- Answer customer calls and provide support.
- Listen carefully and solve customer problems.
- Handle customer concerns politely and professionally.
- Keep customer records and update information accurately.
- Meet quality, productivity, and attendance targets.
- Report common customer issues and suggest improvements.
Skills Required
- Good English communication skills.
- Friendly and customer-focused attitude.
- Ability to understand customer concerns and solve problems.
- Basic knowledge of Windows computers.
- Positive time management and ability to work independently.
Qualifications
- High school diploma (or equivalent) or higher.
- 1 to 3 years of experience
Salary
- 2.6LPA to 3.5 LPA (Based on experience)
What we are offering
- Office cab
- EPF
- Performance based incentives
📌 International Voice Process Executive (Chennai)
🏢 VRHR Solutions
📍 Chennai
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