- Administer and maintain the SFA platform and mobile apps used by field sales
- Manage user access, workflows, configurations, and master data
- Coordinate with IT and vendors on issues and improvements
Process Optimization
- Translate sales business needs into effective SFA workflows
- Digitize sales processes: order booking, attendance, beat planning, route optimization, retailer management
- Keep trade schemes and promotions updated in the system
Support & Training
- Be the go-to support contact for field and regional sales teams
- Train users and create SOPs/guides
- Drive adoption across sales regions
Data & Reporting
- Maintain data accuracy across SFA systems
- Build MIS reports and dashboards
- Analyze sales performance, coverage, and productivity metrics for leadership
Stakeholder Management
- Work with Sales, Marketing, IT, and tech partners on rollouts and enhancements
Project Support
- Support SFA implementation and upgrade projects
- Run UAT and track milestones
Compliance
- Follow data security and access control policies
- Maintain documentation and audit records
📌 Assistant Mnager- Sales Force Automation (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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