- Supervise and guide the floor team during shifts.
- Ensure smooth and timely service to guests.
- Assign tables and duties to waiters/stewards.
- Maintain high standards of guest satisfaction and hospitality.
- Handle guest complaints and resolve issues professionally.
- Monitor table setup, cleanliness, and grooming standards.
- Coordinate with kitchen and cashier for smooth operations.
- Ensure proper order taking and service sequence.
- Monitor staff attendance, discipline, and performance.
- Upsell menu items and support sales targets.
- Check opening and closing duties.
- Report operational issues to the Restaurant Manager.
📌 Restaurant Captain (Tenkasi)
🏢 Kalari Kari Virundhu
📍 Tenkasi
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