Job Description

About the job

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Job Description:

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Data Scientist:

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Lead high-impact AI and data science projects, including intelligent process automation and AI-enabled decision support.

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Enhance customer interactions across all products and channels through AI-driven customer experience management (e.g., Next Best Conversation, Customer Engagement Engines).

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Bring in emerging AI and data science advancements, providing technical guidance and mentorship to the Data Science team.

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Collaborate with senior stakeholders to identify business challenges and design AI and data science solutions that drive measurable improvements in revenue, efficiency, and customer satisfaction.

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Communicate complex data science concepts effectively across technical teams and senior executives, ensuring alignment with business objectives.

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Drive AI initiatives that result in tangible business perks, such as increased revenue,



reduced costs, higher customer satisfaction, and fewer complaints.

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Promote the value of AI and data science across the organization, demonstrating impact through executive presentations, prototypes, and showcases.

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Contribute to the evolution of AI and data science platforms, tools, and processes to ensure best-in-class analytical capabilities.

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Ensure high-quality AI solutions by maintaining best practices, governance frameworks, and ethical AI standards in all initiatives.

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Foster a culture of innovation and continuous learning within the Data Science team, enabling the adoption of AI-driven strategies across the business.

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Work Experience: 4+yrs

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Notice Period: Only Immediate Joiner

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Work Location: Gurgaon

📌 Data Scientist (Gurugram)
🏢 EXL
📍 Gurugram