05 Oct
|
Edmund Optics
|
Bengaluru
05 Oct
Edmund Optics
Bengaluru
This role will be based in India - Bangalore
Company InformationEdmund Optics (EO) is a leading manufacturer and distributor of optics, imaging, and photonics technology. EO's state of the art manufacturing capabilities combined with its global distribution network has earned it the position of the world's largest supplier of off-the-shelf optical components. Supporting the R&D;, electronics, semiconductor, pharmaceutical, biomedical, and military markets around the globe; EO products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.
Edmund Optics India was set up in May 2019 and is responsible for sales, marketing, distribution, and application support for a wide product range throughout India. India is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team.
Job Description• Application Engineers at Edmund Optics (EO)
are responsible for providing pre-sales and post-sales technical support to customers utilizing optical components in a variety of application spaces, such as life sciences, biomedical, industrial inspection, semiconductor, R&D;, etc.
• Assist customers via phone, chat, and email with product selection and integration for their application.
• Field custom optics requests and vet based on Edmund Optics’ manufacturing capabilities.
• Provide pre-sales support in the form of quotes, pricing, and availability.
• Provide post-sales support in the form of troubleshooting and RMA creation.
• Collaborate with other departments within Edmund Optics to improve technical expertise and expand knowledge.
• Partake in projects designed to streamline internal processes and improve the customer experience.
• Participate in local tradeshows to meet new customers.
• Actively participate in regular trainings given by third-party suppliers and Edmund Optics internal subject matter experts, and stay up to date with emerging technology, recent p
📌 Application Engineer (Bengaluru)
🏢 Edmund Optics
📍 Bengaluru