About the CompanyGelikaps Lifesciences Limited is a GMP-certified manufacturer of Empty Hard Gelatin Capsules, committed to delivering quality products and building robust, long-term business relationships with customers.

About the RoleWe are looking for a proactive, organised and detail-oriented Sales Assistant to support our Sales and Business Development team in managing customer enquiries, coordinating orders, maintaining sales records and ensuring smooth day-to-day sales operations.
The ideal candidate should possess excellent communication, coordination, documentation and MS Excel skills, along with the ability to work effectively with customers and internal departments.

Key Responsibilities• Sales Coordination: Provide day-to-day administrative and operational support to the Sales and Business Development team.
• Customer Relationship Management: Coordinate with existing and prospective customers, respond to enquiries and ensure timely follow-ups.
• Order Processing: Coordinate customer purchase orders, sales orders, order confirmations, dispatch schedules and delivery updates.




• Sales Documentation: Prepare quotations, proforma invoices, sales reports, customer records and other relevant sales documentation.
• Lead Management: Maintain and update customer databases, sales leads, enquiry records and follow-up trackers.
• Sales Reporting: Prepare daily, weekly and monthly sales reports, business updates, order status reports and performance summaries.
• Interdepartmental Coordination: Liaise with Production, Quality Assurance, Dispatch, Accounts and other departments to ensure timely order execution and customer satisfaction.
• Payment Follow-ups: Coordinate with the Accounts team and customers regarding outstanding payments, invoices and payment status.
• Data Management: Maintain accurate sales databases, customer information, pricing records and correspondence.
• Customer Communication: Handle customer calls, emails and routine business correspondence pro

📌 Sales & Dispatch Coordinator (Padra)
🏢 GELIKAPS LIFESCIENCES LTD "formerly known as Dinesh Remedies
📍 Padra