Key Outcomes & Responsibilities

● AI Strategy & Roadmap: Define the technical AI vision for the ECM portfolio, focusing on the
transition from traditional OCR/Extraction to LLM-powered cognitive understanding and
Agentic AI for document-heavy workflows.

● Architect multi‑tenant, cost‑effective GenAI services (prompt orchestration,
retrieval‑augmented generation, evaluation harnesses, guardrails) consumable across
WorkDesk, IDP, and Content Management surfaces.

● Advance document intelligence: combine LLMs with layout understanding,
OCR/ICR/OMR/MICR, and computer vision; expand pre‑trained templates and Model Training
Studio for continuous learning on new document types.

● Ship next‑gen enterprise search (semantic + hybrid vector), relevance tuning, and
cross‑repository federation; enable context‑aware retrieval in ECM workflows.

● Governance & Ethical AI: Establish frameworks for "Explainable AI" to ensure that automated
decisions within the ECM platform are auditable, transparent, and compliant with global data
privacy regulations (GDPR, SOC2, etc.).





● Establish robust MLOps: data curation/labelling, training/validation, bias & safety testing,
model registry, blue/green and canary rollouts, telemetry, and cost governance across
clouds.

● Build, mentor and lead a high‑performing team (applied scientists, ML engineers, platform
engineers, data/ops, evaluation & safety) with strong engineering and scientific rigor.

Requirements
● 10+ years of experience in AI/ML with a demonstrable track record of shipping production AI;
leadership experience managing AI/ML engineering teams.

● Depth in document & language AI: LLMs (prompting, fine‑tuning, RAG), information retrieval
(BM25, vector search, hybrid ranking), computer vision for documents, and
OCR/ICR/OMR/MICR.

● Architecture & MLOps: multi‑tenant AI services, feature stores, model registries, CI/CD for
ML, observability, and cost/performance optimization on Azure/AWS/GCP.

● Stakeholder leadership: partner with

📌 AI Lead- ECM (India)
🏢 MarketScope
📍 India