Job Summary: We are seeking a Salesforce Administratorto serve as the primary system administrator for our Salesforce.comenvironment. In this role, you will be responsible for handling administrativefunctions, system audits, data integrations, and collaborating withcross-functional teams to define and document requirements. You will play a keyrole in ensuring the smooth operation of Salesforce, supporting development andchange management activities, and assisting in user training to foster skillgrowth across the organization.

Key Responsibilities:

- Serve as the primary system administrator forthe Salesforce.com environment.
- Handle basic administrative functions includinguser account maintenance, reports, dashboards, workflows, and other routinetasks.
- Complete regular internal system audits andprepare for Salesforce upgrades.
- Manage Salesforce.com data feeds andintegrations with other systems.
- Coordinate the evaluation, scope, andcompletion of new development requests.
- Collaborate with the institutional managementteam to establish processes supporting administrative, development, and changemanagement activities.
- Assist in training new users and help grow the Salesforce skill set within the team/organization.
- Act as a liaison between users, vendors, andapplication development teams.
- Work independently with team members to defineand document development requirements.

Requirements

- Demonstrated ability to meet deadlines,



handleand prioritize simultaneous requests, and manage tasks across different levelsof the organization.
- Creative and analytical thinker with strongproblem-solving skills.
- Exceptional verbal and written communicationskills.
- Ability to communicate effectively at allorganizational levels.
- Ability to assess the impact of newrequirements on Salesforce.com and upstream/downstream applications, systems,and processes.

Experience Required:

- Minimum of two years of experience as aSalesforce.com administrator.
- Salesforce.com Admin (ADM201 and ADM211) certified(preferred).
- Salesforce certifications in Sales Cloud,Service Cloud, and Developer (preferred).
- Proven ability to design and implement newprocesses and facilitate user adoption.
- Strong understanding of Salesforce platformcapabilities, including building custom apps, objects, formula fields,workflows, custom views, and other content of intermediate complexity.
- Solid understanding of Salesforce bestpractices and functionality.
- Strong data management abilities.
- A documented history of successfully drivingprojects to completion.
- Demonstrated ability to understand andarticulate complex requirements.
- Previous experience working in a SCRUM or agileenvironment (preferred).

Additional Information: Shift timings: 11:30 AM - 8:30 PM or 8:30 PM -5:30 AM IST

📌 Process Associate (India)
🏢 Maxval
📍 India