About the jobOperations Manager — Scope of Work

• Order fulfilment & logisticsIdentify the most suitable logistics partner and book each order accordingly.
• Oversee the complete packing process, including managing packing staff, work allocation, quality checks, and packing timelines.
• Ensure all dispatched orders are picked up by the logistics partner on time.
• Track orders to ensure they are scanned, in transit, and moving towards their destination.
• Escalate delays, stuck shipments, fake delivery attempts, and other delivery issues with the logistics partner until resolved.
• Coordinate with customers for incorrect addresses, failed delivery attempts, re-attempts, and other shipment-related queries.

Inventory & production coordination
• Liaise with factory staff to ensure required products and materials are produced on time and are ready for dispatch.
• Monitor inventory levels and plan replenishment requirements in advance.
• Coordinate purchasing from vendors, including placing orders, following up on deliveries, and ensuring materials are received on time.

📌 Logistics & Operations Associate (22k a Month) (Coimbatore)
🏢 Valar
📍 Coimbatore