Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system reliability and performance through innovative problem-solving.
• Mentor junior team members to enhance their technical capabilities and support skills.
• Coordinate cross-functional communication to ensure alignment on issue resolution and project goals.
Professional & Technical Skills:
• Must To Have Skills: Proficiency in SAP BTP Datasphere.
• Solid analytical skills to diagnose and troubleshoot complex system issues.
• Experience in managing and supporting cloud-based business applications.
• Ability to work with diverse teams and communicate technical information effectively.
• Familiarity with monitoring tools and incident management processes.
• Capability to document solutions and maintain knowledge bases for future reference.
Additional Information:
• The candida
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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