KEY DUTIES AND RESPONSIBILITIES

Client focus
Collaborates with clients to:
prioritize business needs
define current vs. future state processes
monitor and measure outcomes
Proactively consult and assist clients on ways to improve business processes through technology enabled solutions, responding quickly and effectively to urgent situations, and extracting value from transactions.
Provide technical guidance and support for the following HR processes: Core HR, Payroll, Perks, Absences, Compensation, Recruiting, Interfaces and Reports.
Assist in the creation and maintenance of the Knowledge Base documentation and FAQs as needed.
Partner with business leadership and Support Team Lead to prioritize support and adapt as needed to ensure success.
Work with diverse internal customers globally across different time zones to identify ways to enhance, streamline, and improve system adoption to ensure high customer satisfaction.

Technology focus
Understand the cloud architecture and design for leading the overall technical development




Provide technical design and development of all technical components.
Provide validation of technical design.
Confirm unit testing of reports, interfaces, data conversion and extensions (workflow, triggers, forms, etc.)
Participate in cross-training to ensure long term solution sustainment
Identifying prospects for efficiencies in work process and creative approaches to completing scope of work.
Function as a subject matter expert for assigned technologies by providing the expertise needed to assist clients in making strategic product decisions considering the intersections of business, technology, and user experience.
Responsible for accuracy of data, content, application and data security for assigned technologies
Facilitates business and technical requirements to connect business needs with technology enabled solutions
Assists with ensuring system updates, maintenance, and imp

📌 Senior Associate Oracle Hris Bengaluru
🏢 Grant Thornton INDUS
📍 Bengaluru