Job Description:
Job Title: Operations Analyst
Location: Pune, India

Role Description
We are seeking a highly motivated and detail-oriented Operations Analyst to join our Private Banking team.
This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential.
Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in SLAs.
Candidate/Applicant should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
Should take responsibility and act as backup for the Peers in Candidate/Applicant absence and share best practices with the team.

What we’ll offer you
As part of our adaptable scheme,



here are just some of the perks that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance perk (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities
Account Freeze/Unfreeze: Manage the end-to-end process of account freezing and unfreezing for private banking clients and liaise with onshore colleagues and relationship managers to ensure accurate execution of requests.
Performance research in order to find debitors and creditors and process as per the guidelines.
Perform multiple level calculation in order to determine final amount and make payments, should have basic understanding of SEPA pay

📌 Operations Analyst Pune
🏢 Deutsche Bank
📍 Pune