ISS STOXX is hiring for Manager - Data Operations for Mumbai location.

Overview:

ISS STOXX is the world’s leading provider of corporate governance and responsible investment (RI) solutions for asset owners, asset managers, hedge funds, and asset service providers. ISS’ solutions include objective governance research and recommendations; RI data, analytics, and research; end-to end proxy voting and distribution solutions; turnkey securities class-action claims management; and reliable global governance data and modeling tools.

Responsibilities:

1.People Management
Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
Undertake performance reviews to ensure that each team member works towards clearly defined team goals.
Operational Management
Plan manpower capacity and scheduling to ensure SLA and goals are met / exceeded
Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules




Enforce quality assurance and controls to ensure accuracy levels meet / exceed targets.
Process/Methodology Custodianship
Collaborate with Data colleagues across locations to
Develop and maintain methodology and procedures manuals for data collection.
Enforce compliance of staff with established data collection and quality procedures.
Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement.
Research, recommend, and implement technology and content prospects to improve product quality and operational efficiencies.

4.Product Support
Collaborate with other teams across functions (i.e., Research, ICS, Product, Development, QBIT) in support of planned product enhancements and extensions
Respond to queries from internal and external clients.

Qualifications:
At least a Bachelor’s degree in Finance, Economics, Geology, or similar field of study. A post-graduate degree is

📌 Manager Data Operations Mumbai
🏢 ISS STOXX
📍 Mumbai